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SERVICES
Needs Assessment and Site SurveyTo fully understand your business operation, what your communications needs are and what technology infrastructure you currently have, we will perform a site survey and needs assessment at your facility. We take the time to ask the right questions to assure your priorities are met.
Solution Design
The solution design will take into account the facts that have been learned during the site survey and needs assessment process. The solution will then be presented to you in a concise and understandable format so that you can have the necessary facts to make an informed decision.
Implementation Schedule/Design Review
The next phase is to map out an implementation schedule and finalize specific programming requirements through a comprehensive design review. We involve your key staff members to ensure the needs of all departments are met while maintaining a cohesive system solution.
InstallationThe installation process, which has been carefully coordinated and scheduled during the implementation and design review, is performed at your facility with great care and the understanding that your business depends on the ability to communicate.
Training
One of the most important steps of the implementation and installation process is staff and administrative training. Training sessions are scheduled during the implementation and design review meeting to meet the needs of your staff and ensure a successful transition. The training sessions are live, hands on sessions with documentation provided to all staff members.
Ongoing Service and
Post installation support is the key to maximizing your investment. We take pride in our ability to respond quickly and efficiently to service requests. Most requests for service are accomplished via remote programming and typically are completed the same day as requested. On site services are also offered. Ongoing training is another important benefit to our clients.